Municipal services · Zanzibar
Make fee collection a complete digital process.
Connect application review, payment references and certificate delivery.
01 / THE CHALLENGE
What needs to change.
Municipal fee collection involves reviewing business details, calculating charges, tracking payments and issuing a certificate. Partial payments and incomplete submissions require careful follow-up.
02 / THE APPROACH
A connected way forward.
ORIGAMI can support a web-form request reviewed by Accounts in ORIGAMI. Corrections are returned to the applicant when needed. The workflow calculates charges using the configured service rules, requests a ZanMalipo control number, issues payment receipts and routes fully paid requests for verification and certificate delivery.
03 / BUSINESS VALUE
Why it matters.
A complete fee workflow can make outstanding payments and certificate readiness easier to track.
Benefit categories
Operational
Connect application checks, charge calculations and certificate delivery.
Financial
Track partial payments and outstanding balances against the request.
Customer experience
Deliver payment references, receipts and certificates digitally.